![]() NIPSCO is the first utility in Indiana to offer this online application for reporting streetlight outages. For those customers who are unable to access the online tool, they can still call our 24-hour customer service center to report the streetlight at 1-80. The online tool also provides a status of the light, in case someone else has already reported the outage. If the customer provides an email address, NIPSCO will notify the customer once the streetlight has been repaired. With this information, NIPSCO can quickly route the ticket to the appropriate department for repair. Return to SSEN Javascript not enabled It appears that your browser may be preventing Javascript from running on this website. Find out more information and receive text updates about power outages in central southern England and the north of Scotland. ![]() The report contains such details as the streetlight pole number, address, wattage and light type, as well as information reported by the customer, including their name, contact information and additional notes about the outage. Power Track Report power cuts or damage to power lines and cables within SSEN’s network. When a streetlight is reported, NIPSCO receives an incident report that includes all details related to the streetlight outage. To open the tool panel, click or tap the icon at the upper left corner of the map. The new functionality, developed by iFactor Consulting, uses a combination of NIPSCO’s geographic information system (GIS) and Microsoft Bing Maps. “More importantly, the enhancements we’ve made to simplify reporting a non-working streetlight helps keep our communities safer.” “The availability of this new tool is just one of the many ways we’re working to continuously improve the services and support we provide for our customers,” said Karl Stanley, vice president of commercial operations for NIPSCO. So, if a customer does not have the exact pole number, they still will be able to search for the streetlight by address or location. An interactive map identifies all of the streetlights owned or maintained by NIPSCO. NIPSCO.COM MAKES REPORTING STREETLIGHT OUTAGES EASIERĠ1/18/11 Reporting a non-working streetlight just became easier, thanks to a new online tool launched by Northern Indiana Public Service Company (NIPSCO).Ĭustomers noticing a streetlight that is broken or burned out can conveniently visit and submit a request to have it fixed.
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